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See the big picture. Establish exactly what to do, and then how best to do it. Strategise and prioritise.

Holistic Effectiveness and Efficiency
In all its activities, Multiplin endeavours to promote holistic effectiveness and efficiency inter alia by using the perspective that HMM creates. A brief explanation of effectiveness and efficiency is hence warranted.

Efficiency relates to the manner in which and the time within which a task is performed. Effectiveness relates to the end result of the task, regardless of the cost or time of its performance. For example, where a medical team removes a part of a person's descending colon, using an outdated lengthy and costly procedure, the procedure is nonetheless effective when it is evident that they eventually have successfully removed the right part. However, their procedure would not have been very efficient at all, given the time and other costs. On the other hand, if, using the cheapest and most accurate equipment and techniques available, they perform the procedure in record time and with remarkable accuracy, only to find that they had most accurately removed the section of the ascending instead of the descending colon, the procedure, as such, shall have been very efficient, but obviously not at all effective.

"Effectiveness" means "achieving the right result", while "efficiency" means "achieving a result in the right way and in good time". It is evident that in the case of effectiveness the emphasis is on "what" is achieved, whereas in the case of efficiency the emphasis is on "how" and "when" something is achieved. It is self-evident that a sound combination of effectiveness and efficiency should be promoted in any venture in virtually any field of practice. In managing interdisciplinary interactions, it is crucial to ensure that the right results are pursued, and are achieved in the best manner.

An important point to bear in mind regarding the proper combination of effectiveness and efficiency in managing any venture is appropriate prioritisation within sound strategy. It is imperative first to ensure that the result that one is aiming to achieve is in fact the result one should be aiming to achieve (effectiveness), before ensuring that one is achieving intended results in the best possible way (efficiency). It has oft been described how organisations have rather counterproductively succeeded in doing the wrong things very well. They focus their energy on improving their processes, but fail to rethink whether the outcomes of those processes are the ones that they should really be driving towards. Indeed, one must first and foremost constantly ensure that one is "doing the right thing" before one focuses time and energy on whether one is "doing it right".

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